Support Portal
Need help resolving the dinner debate? Browse our frequently asked questions or drop us a support ticket below.
Frequently Asked Questions
Couple Mode requires active permission from both accounts. First, ensure you are upgraded to DishDuo Plus. Then, click the Couple Mode widget inside your Lobby page, enter your partner's email address, select your relationship role, and click "Send Invite". Your partner will receive a request banner inside their app where they can choose their role and accept the link!
Linked couples share active session syncing. When one partner creates or enters a restaurant matching lobby, the other partner's app will automatically detect it and join them to the same lobby session in real-time, preventing you from ever having to manually share code identifiers.
This typically happens if the map component is loaded while hidden or before the browser layout paints its height. Try clicking the "Recenter" button or moving the map slightly. Also, check that your browser or mobile device has geolocation permission allowed for DishDuo.
Subscriptions are securely verified via RevenueCat and processed by your mobile app store platform. To manage or cancel, open the Google Play Store (Android) or Settings -> Apple ID -> Subscriptions (iOS) on your device, locate DishDuo, and toggle your renewal options.
Guest (anonymous) accounts are temporary profiles designed to quickly join other people's lobbies. To host lobbies, schedule settings, and link profiles, you must create a verified email/password account. Unverified email accounts will be flagged and cleaned up after 3 days.
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